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Attention & Care

      Sourcing Your Products

      While you're sitting in comfort of your own office or home to browse Yoniyo's huge range of products, we're already busy selecting the best products at the most reasonable prices, with you together.

      With offices in Shenzhen and Beijing, Yoniyo works with the best and most trusted manufacturers throughout China, selecting products for their quality, reputation, reliability. And we also take manufacturers’ serving passion into consideration.

      After a rigorous inspection and vetting process of the products we know what shoppers are interested in, we make the products available to you at unbeatable low prices, for getting them straightly from the manufacturers. Yoniyo has also been plugged into the market news wires for hot new lines, the latest designs, and the high quality products. The upshot is that shoppers can find almost everything at Yoniyo, from consumer electronics and high-end tech products, to clothing, wedding apparel, and crafts.

      Processing Your Product Order

      Upon clicking "Complete Order," staff at Yoniyo will go into action and immediately begin processing your order. One employee reviews the details of your order, checking for everything that might delay processing. While another speeds off to check the inventory. Meanwhile, an email confirmation of your order will arrive in your inbox.

      Testing Your Products

      Even though our suppliers are all trusted manufacturers of quality items, we don’t take any chances with your specific order. All products go through an exhaustive Q.C. procedure:

      If the product meets our standards, we give it our approval. Then it’s ready to be shipped off to you!

      Outline of our Q.C. protocols

      Packing Your Products

      Yoniyo's packaging and delivery team runs like clockwork, even if it is referring to ourselves. Items are always carefully inspected for any manufacturing and design defects before they're shipped off to ensure that the item you fell in love with online is the item you receive from our courier. Our team members check order slips with the original online purchase confirmation, and then review the product pulled from the shelf to make sure it checks out with the product listed.

      After all the above checked, the team move on to package the goods, wrapping bubble again and again on the surface. Next, they are out door in safe hands of our trusted and verified couriers.

      Tracking Your Products

      Once your product leaves our doors, we are still here to help. Yoniyo's Customer Service team is always working behind the scenes to address your every need and query. We track order’s shipments and are available at your convenience to answer any questions, by live chat or My Orders tickets. No matter what the issue is, we're always ready to serve you.

      Yoniyo Inspectors at Work

      As can be seen from the pictures below, our professional team work non-stop around the clock to make sure your products are up to the standards you require and deserve.

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